As the clock ticks toward October 14, 2025, Microsoft is set to end support for Windows 10, marking the beginning of a new era where Windows 11 becomes the sole operating system. While the upgrade to Windows 11 is free for existing Windows 10 users, the shift comes with a catch: Microsoft has substantially raised the hardware requirements for compatibility. Attempting to install Windows 11 on unsupported hardware could lead to performance issues or system instability.
A recent report from Canalys highlights that 57% of industry partners expect the end of Windows 10 support to influence customers’ plans for device replacements in 2024. Additionally, the study projects that about one-third of devices will be upgraded within the next two years.
For IT solution providers, this transition represents a significant opportunity. The migration to Windows 11 opens the door to the adoption of AI-capable PCs, especially in the commercial sector. Windows 11 is designed to support advanced AI features, including Microsoft Copilot and AI-powered enhancements in apps like Paint, Photos, and Clipchamp.
New devices equipped with Microsoft Copilot will enhance user productivity, offering features such as automatic meeting transcription and turning notes into presentations. These AI-driven innovations, combined with improved threat protection and data loss prevention, position Windows 11 as a substantial improvement over its predecessor.
For customers who prefer to remain on Windows 10, there is still an option. Microsoft offers an Extended Security Updates (ESU) program, allowing users to continue receiving critical security updates until October 2028.
Challenges Facing Copilot+ PC
Microsoft’s AI-powered Copilot+ PCs encountered challenges during their launch. The “Recall” feature, designed to learn user habits by analyzing data from emails, apps, and calendars, was removed at the last minute due to privacy concerns. Although Microsoft plans to address these issues by making Recall an opt-in feature, encrypting user data, and requiring Windows Hello authentication, the delay raised questions about the program’s readiness.
Another issue is the reliance on Qualcomm’s Snapdragon X Elite processor, which is currently the only chip compatible with the Copilot+ program. Although AMD and Intel are expected to release suitable processors later this year, Microsoft has not yet disclosed a timeline for their support. This dependency on Qualcomm also draws attention to the ongoing legal battle between Qualcomm and the British company Arm Holdings, which produces the chips for these new AI-capable laptops. If Arm wins, it could disrupt the shipment of Microsoft’s new devices.
Despite this, industry insiders remain optimistic that a resolution will be reached before the trial in December.